Frequently Asked Questions
Q: What does GTA Sign Depot supply?
A: GTA Sign Depot is a sign and building material supplier serving sign professionals, sign shops, fabricators, installers, printers and commercial businesses. We supply a wide range of materials and products used for sign fabrication, displays and related applications, including acrylic, ACM/ACP, aluminum, polycarbonate, PVC, corrugated plastic, vinyl, channel letter coil, aluminum extrusion, trim cap, LED and power supplies, adhesives and sign accessories.
Q: Where is GTA Sign Depot located?
A: GTA Sign Depot is based in Toronto and serves customers throughout the Greater Toronto Area and surrounding regions.
Q: How long has GTA Sign Depot been in business?
A: GTA Sign Depot has been serving the sign and building industry since 1999. Our goal has always been to build lasting relationships with the businesses we serve.
Q: Who does GTA Sign Depot serve?
A: We primarily serve sign professionals, sign shops, fabricators, installers, printers, contractors and other businesses that require sign and building materials.
Q: Does GTA Sign Depot offer competitive pricing?
A: Yes. We are always striving to offer the best product with the best price to the sign and building industry. We continually work to provide quality materials at competitive prices while supporting the needs of our customers.
Account & Website FAQs
Q: I just signed up and do not have access to my account. How do I gain access?
A: GTA Sign Depot verifies all accounts that sign up through our website. We will contact you if there are any issues with your registration. Account approval can take up to 2–5 business days.
If you need your account approved urgently, please call us at 905-478-2175, Monday to Friday, between 9:00 AM and 5:00 PM.
Q: How do I know if my order has been confirmed?
A: Your order is confirmed once you receive an invoice from our QuickBooks system. Please review your invoice carefully to make sure that all products, quantities and other order details are accurate.
Q: How do I access my old gtasign.ca account?
A: Unfortunately, accounts from our previous website were not transferred to our new website and servers. You will need to create a new account on the current website.
If you have questions about your previous account or need assistance confirming your membership, please call our office.
Ordering, Pricing & Delivery
Q: Can I see product pricing online?
A: GTA Sign Depot's online product portal is designed for registered customers. Pricing and ordering options may require customer login.
Q: Can I check product availability online?
A: Our online portal provides information about our products and ordering options. However, inventory can change, so we always recommend calling GTA Sign Depot to confirm current availability before placing an order.
Q: How do I check the current price of a product?
A: Pricing can vary depending on the product, specifications, quantity and current pricing. We recommend calling GTA Sign Depot to confirm current pricing before placing an order.
Q: Do you offer delivery?
A: Delivery options can vary depending on the product, order and delivery location. We recommend calling GTA Sign Depot to confirm availability, pricing and delivery options for your order.
Q: How can I confirm availability, pricing and delivery before ordering?
A: The best way to get the most accurate information is to call GTA Sign Depot before placing your order. Our team can help confirm current product availability, pricing and delivery options based on your requirements.
Sign Material FAQs
Acrylic
Q: What types of acrylic sheets does GTA Sign Depot supply?
A: Our acrylic selection includes cast acrylic sheets in clear, white, black, coloured, frosted and mirror finishes, as well as clear extruded acrylic. Product options and availability may vary.
Q: What is cast acrylic used for?
A: Cast acrylic is commonly used for sign faces, channel letters, displays, lightboxes, decorative signage and other applications where an attractive and durable sheet material is required.
Q: What is the difference between cast acrylic and extruded acrylic?
A: Cast and extruded acrylic are manufactured using different processes, which can result in differences in properties, thickness tolerance, fabrication characteristics and cost. The best option depends on the application and fabrication requirements.
Q: Is acrylic the same as Plexiglass?
A: Plexiglass and Plexi are commonly used terms for acrylic sheet. Acrylic may also be referred to as acrylic glass or PMMA.
Aluminum Composite Panel
Q: What is ACM or ACP?
A: ACM and ACP are commonly used abbreviations for Aluminum Composite Material and Aluminum Composite Panel. These panels consist of aluminum faces bonded to a core and are widely used for signage, displays and fabrication applications.
Q: What is ACM used for in sign making?
A: ACM is commonly used for flat signs, sign panels, dimensional signage, fabricated signs, mounting panels and other applications where a lightweight and rigid panel is required.
Polycarbonate
Q: What is polycarbonate sheet used for?
A: Polycarbonate is a durable thermoplastic commonly used for sign faces, protective applications, displays and other projects where impact resistance is important.
Q: Does GTA Sign Depot supply polycarbonate sheets and rollstock?
A: Yes. Our polycarbonate range includes clear and white polycarbonate sheets and polycarbonate rollstock, subject to current product availability.
Q: Is polycarbonate the same as Lexan?
A: Lexan is a well-known brand of polycarbonate material. Customers may use terms such as polycarbonate, PC sheet, PC roll or Lexan when referring to this type of material. The specific product and brand should always be confirmed before ordering.
PVC
Q: What is PVC foam board used for?
A: PVC foam board, also known as expanded PVC, is commonly used for signs, displays, lettering, exhibits and other applications where a lightweight, rigid and easily fabricated sheet material is required.
Q: What are Sintra and Komatex?
A: Sintra and Komatex are established brand names associated with rigid expanded PVC sheet products. Customers may also commonly refer to this type of material as PVC foam board or expanded PVC.
Corrugated Plastic
Q: What is corrugated plastic used for?
A: Corrugated plastic sheet is a lightweight fluted plastic material commonly used for temporary signage, lawn signs, election signs, promotional signs, real estate signs and other lightweight applications.
Q: Is corrugated plastic the same as Coroplast?
A: Coroplast is a commonly recognized brand name for corrugated plastic sheet. The material is also commonly described as corrugated plastic, corrugated plastic board or corrugated polypropylene.
Vinyl
Q: What types of vinyl products does GTA Sign Depot supply?
A: Our vinyl selection includes products such as printable vinyl, lamination rolls, perforated vinyl, opaque vinyl, translucent vinyl and specialty vinyl, depending on current availability.
Q: What is translucent vinyl used for?
A: Translucent vinyl is commonly used for illuminated signage and applications where light needs to pass through the vinyl while providing colour and visual coverage.
Channel Letters & Accessories
Q: What is channel letter coil used for?
A: Channel letter coil is used in the fabrication of channel letters and related signage components. It allows sign fabricators to form the sides or returns of channel letters.
Q: What is trim cap used for?
A: Trim cap is commonly used in the fabrication of channel letters to create a finished edge and secure the face material to the letter return.
Q: What types of trim cap are available?
A: GTA Sign Depot supplies trim cap in 3/4-inch, 1-inch and 2-inch options, subject to current availability.
Important Information
Please note: Product availability, pricing and delivery options may change. We always recommend calling GTA Sign Depot to confirm availability, current pricing and delivery before placing an order.
GTA Sign Depot — Your Trusted Sign Material Supplier Since 1999.
